Rush Fee
This is a fee for any orders needing to be completed within 48hrs. Please feel free to email us to confirm that were able to complete your order within the timeframe.
hello@littleemandco.com.au
Important Notes
- Our products are not toys and not intended to be used by children or babies.
- Please choose all customisable product options carefully and check all spelling and wording before checking out as these products will be manufactured to reflect what is entered. We do not offer refunds for change of mind or wrong information being entered on any custom products.
- All our products at Little Em & Co are individually made creations and not factory manufactured. As a result, products will have subtle differences from one piece to the next, caused by variations in the natural woods as well as the crafting process. The images, descriptions and measurements you find on our site have been used to best portray the products we sell. We quality check all pieces and like to celebrate the unique nature of each and every single product we sell.
- Wherever possible we try our best to buy locally made and supplied materials to support other Aussie businesses.
- Colour swatches are just an indication of colour and may not be a true representsation of actual colours. We try to best display the actual colours in product photos but once again these may differ from each order and may be displayed differently on your device.
Shipping and Handling Information
Free Local Pickup Available in Dakabin 4503, Queensland
Flat Rate Standard Shipping - $9.95
Shipping Large/Bulky Signs and Boxes - $14.95
Most products are made to order and therefore will have a manufacturing lead time. Our standard lead time is approximately 1 week from order being placed. During peak times this time may be extended but we will be sure to let you know via our website and social media. Please note that processing times are approximate. If a piece requires extensive customisation this will take longer.
If you need a piece by a certain date, please send us an email with your order number and we will try our best to help facilitate this for you.
We are based in South East Queensland, Australia all our orders are processed from our home-based studio.
All items will be shipped via the Australia Post network.
Once your purchase has been made and packaged diligently by us, you will receive and email or SMS to say your order has been dispatched. After this your package is processed by Australia post and will be delivered by them, due to this we have no control over the speed of your delivery.